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Christmas trimmings

Christmas trimmings
Page 16

December has arrived. The season is upon us. Most operators will have been planning for the Christmas mayhem for months. Some may not be so organised. EC caught up with a host of different caterers and industry experts for their last-minute tips and advice on how to survive the next few weeks and emerge with a healthy bottom line as we move into 2017.

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Harnessing Technology

Harnessing Technology
Page 32

It’s that time of year again. The chaos of the festive party season is upon us and the next few weeks will hopefully count among the busiest of the year. While this state of affairs is good news for the hospitality industry, operators should note that customer expectations have altered over the past few years. The widespread adoption of mobile technology in society has led to a new breed of customer, one who is constantly connected and increasingly demands not only convenience but also an engaging customer experience at the point of sale.

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Music Matters

Music Matters
Page 36

When thinking about your establishment, are you thinking about the mood you want to create? In addition to your menu and décor, music can play an important role in creating an inviting customer environment. However, if you play music in public, you are legally bound to hold a PPL licence – even if the extent of your musical menu is limited to a few Christmas carols. PPL answers questions that often confuse operators when considering whether or not a PPL licence is required.

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News updates - For more news stories read this month’s magazine »

Nespresso adds new line of flavoured coffee to Professional Range

Nov 2016 • Nespresso has introduced two new coffees - Espresso Caramel and Espresso Vanilla - to its professional range, bringing the total to 13 varieties. Read more >

Nespresso adds new line of flavoured coffee to Professional Range

Inaugural ‘Hospitality Rocks’ gives back to the industry

Nov 2016 • On Thursday 12 January 2017, Battersea Evolution, London will host ‘Hospitality Rocks’, a post-Christmas party like no other. Read more >

Inaugural ‘Hospitality Rocks’ gives back to the industry

Michelin Eating Out In Pubs Guide unveils Pub Of The Year 2017

Nov 2016 • The Marksman in Bethnal Green has been named Michelin Pub of the Year 2017 – the first time a London pub has been given the accolade. Read more >

Michelin Eating Out In Pubs Guide unveils Pub Of The Year 2017

UK’s top Fish and Chips Shops visit Norway

Oct 2016 • The UK’s leading fish and chip shops were recently rewarded for their excellence with a trip to Norway as part of an educational study trip. Read more >

UK’s top Fish and Chips Shops visit Norway

Search is on for nation’s best takeaway chef and delivery driver

Oct 2016 • New awards have been created for the second year of the ceremony that celebrates the contribution of takeaways to communities and the UK economy. Read more >

Search is on for nation’s best takeaway chef and delivery driver
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Article Archive

Allergy Awareness

The most recent reports suggest that up to 10 people die in the UK each year because of food allergen exposure Read more >

Coffee matters

Research from Allegra (on behalf of UCC Coffee UK & Ireland) tells us that two thirds of consumers judge the quality of a restaurant, pub or hotel based on the quality of its coffee. Read more >

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